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This page sets out how 777ak collects, uses and protects the information linked to your account, your payment activity with Nagad, Rocket or Bank Transfer, and your session history. Access to our platform and the scope of this policy depends on your local law and the eligible regions we operate in.
We collect information when you open an account, complete a transaction through Nagad, Rocket or Bank Transfer, or interact with our platform across devices. That information falls into three broad categories: identity details you supply at registration, transaction records tied to your wallet or bank, and session data generated each time you log in from a phone or browser. We use this data to keep your account running correctly across sessions, to process deposits and withdrawals through the payment rails you choose, and to respond when you raise a support question. We do not sell your personal information to third parties, and we do not share transaction-level data with anyone outside the account-servicing chain required to complete a payment. Retention periods follow what is operationally necessary and what applicable law in your jurisdiction requires. If you access this platform from Bangladesh or another eligible region, local law shapes how long we hold records and under what conditions you can request their removal. We review this policy when our data practices change, and the current version is always the one shown on this page.
This policy covers data generated when you log in, reset credentials or switch between devices. Session tokens, device identifiers and login timestamps are all within scope. We use this to maintain account continuity across your phone and browser sessions.
Records of deposits and withdrawals processed through Nagad, Rocket or Bank Transfer fall within this policy. We retain transaction references to support account queries. We do not store full payment credentials; those remain with the payment provider.
Your browsing activity within the lobby — which game categories you open, how long you stay on a page — is within scope as session data. We use aggregate patterns to improve navigation. Individual browsing records are not shared outside our platform team.
Links or integrations that take you outside our domain — including payment provider portals or external pages — fall outside this policy. Once you leave our platform, the privacy terms of that third-party service apply. We do not control how they collect or use your data.
You have practical options when it comes to the data we hold on your account. Reviewing your records is the starting point — your account area shows transaction history tied to Nagad, Rocket or Bank Transfer deposits and withdrawals, along with login events and device access. If something looks incorrect, you can raise a correction request directly through our support route. We will check the record against our system and confirm the outcome in writing. If you want to know specifically what data we hold on you, submit a data inquiry through the contact path listed in the support section below. We will respond with a summary of the categories we hold, the retention period that applies, and any third-party processors involved in your payment chain. Deletion requests are assessed against legal retention obligations in your jurisdiction — we will tell you what can be removed immediately and what must be kept for compliance reasons. Where your local law and eligible region permit, we act on verified requests without unnecessary delay.
Open your account area to see transaction history and login events. Payment references for Nagad, Rocket and Bank Transfer are listed there.
If your registered name, contact number or wallet reference is wrong, raise a correction request via support. We verify against the original submission and update the record.
Submit a data inquiry to receive a written summary of the categories we hold, how long we keep them, and which processors handle your payment data.
Deletion requests are reviewed against local law and eligible-region requirements. We confirm what can be removed and explain any retention obligations that apply before acting.
Start a live chat session from the account page to raise a privacy question or request your data summary. The chat route is visible once you are logged in.
Send a written inquiry to the support email address shown in your account settings. Use this route for data correction requests, deletion requests or detailed policy questions that need a written response.
The help centre linked from the footer contains published policy documents and account-management steps. Check there first for answers to common questions about data retention and access rights.
We use session cookies to keep you logged in across pages and to remember your device between visits. No advertising cookies are placed by us. Third-party payment pages may set their own cookies under their own policy when you complete a Nagad or Rocket transaction.
Your password and payment details are stored using standard encryption practices. We do not display full payment credentials in your account area. If you suspect unauthorised access, use the account security section to change your credentials and notify support.
We keep account and transaction records for as long as required by the laws of your eligible region. Once the retention period ends and no active dispute exists, records are removed from live systems. You can ask for a retention timeline specific to your account through the email route above.
When this policy changes, the updated version is published here with a revised date at the top. Continued use of your account after a policy update means you have seen the current version. For significant changes, we send a notice to the contact address on your account.
We collect the details you enter at registration — name, contact number and any wallet reference you provide for Nagad, Rocket or Bank Transfer. We also record login events, the device type used, and transaction references generated by your deposits and withdrawals.
We share data only with processors directly involved in completing your transactions — for example, the payment network handling a Nagad or Bank Transfer request. We do not sell personal data. Processors are contractually limited to using your data for that specific purpose only.
Submit a data inquiry using the email address shown in your account settings. We will reply with a written summary covering the categories we hold, the retention periods that apply, and any payment processors involved in your transaction history.
Yes. Submit a deletion request through the support email route. We review it against the retention obligations that apply in your eligible region. We confirm what can be removed straight away and explain clearly if any records must be kept for legal compliance reasons.
Access to the platform and the scope of this policy depends on your local law and the eligible regions we serve. Where Bangladeshi law sets specific retention or data-handling requirements, those requirements shape how we manage your records. Check with a local adviser if you need jurisdiction-specific guidance.
If your account becomes inactive, we retain records for the period required by law in your eligible region and for the duration of any unresolved transaction queries. After that period, records are removed from live systems. Contact support to start a formal account-closure and data-review process.